1. What materials do you use for the plaques?
Our plaques are made from high-quality aluminum, providing excellent resistance and durability. Aluminum is lightweight yet strong enough to ensure a long lifespan while offering a sleek and modern finish to your space.
2. How are the images created on the plaques?
The visuals we print on our plaques are generated by advanced artificial intelligences (AI) capable of creating unique and creative images. We use sophisticated algorithms that interpret concepts and ideas to produce original visuals, perfect for decorating your walls.
3. Can I customize a plaque with an image or text?
Yes, we offer the ability to customize your plaque through the "Custom" feature on our website. You can upload your own images or add text to create a fully unique visual according to your preferences.
4. Are the plaques resistant to humidity and scratches?
Our plaques are resistant to humidity and scratches due to a protective finish. However, it's important to note that if exposed to excessive use or harsh friction, they may deteriorate. We recommend taking care of the surface and avoiding repeated contact with abrasive objects.
5. How do I fix the plaques to the wall?
Each plaque is equipped with two magnets. The first magnet has an adhesive side that securely attaches to your wall, while the second magnet attaches directly to the back of the plaque. Once both magnets are in place, they magnetically attract each other to hold the plaque firmly and effortlessly on the wall.
6. Do the adhesive magnets damage the wall?
No, our adhesive magnets are specially designed not to damage surfaces. The adhesive used is gentle and leaves no marks, even after removal. You can reposition the plaques if necessary without worrying about damaging your walls.
7. Can they be fixed on all surfaces?
The adhesive magnets work best on smooth and non-rough surfaces. To ensure optimal attachment, we recommend using our plaques on painted walls, glass, metal surfaces, or smooth walls. Avoid overly textured or irregular surfaces that may hinder the magnets' adhesion.
8. Do you provide an installation guide?
Yes, we provide a detailed installation guide on our website, accessible at any time. This guide explains step-by-step how to install your plaques simply and quickly. You will also find tips to ensure optimal and secure attachment.
9. How do I place an order?
To place an order, simply browse through our categories or use our search function by keyword. Once you've selected your preferred design, add it to your cart and proceed to checkout by following the simple steps in the payment process.
10. What is the manufacturing and delivery time?
Once your order is confirmed, the manufacturing and delivery time is typically 5 days for shipments within the European Union. If you're ordering from outside the European Union, delivery times may vary depending on the destination country. We will keep you updated at each step of the shipping process.
11. Do you offer discounts for bulk purchases?
Yes, we offer attractive discounts for bulk purchases. You get a 20% discount starting from the second plaque and 33% from the third plaque onwards. The more you buy, the more you save!
12. Do you ship internationally?
Yes, we ship our plaques internationally. We have shipping solutions for many countries, both within the European Union and beyond. If you're located abroad, feel free to check our shipping options to learn about the associated fees and delivery times for your order.
13. What should I do if my plaque arrives damaged?
If your plaque arrives damaged, simply take a clear and high-quality photo and contact us through our customer service. We will review your claim and offer a solution, such as a replacement or refund if necessary.
14. What is your return policy?
You have 30 days from the receipt of your order to return the products. Return shipping costs will be at your expense, unless the product is defective or damaged during delivery. Please refer to our complete return policy for more details.
15. What payment methods do you accept?
We accept various secure payment methods, including PayPal, Apple Pay, traditional bank cards, and credit cards. The payment process is fast and secure.