Last Updated: 03/07/2025

At Frenchiart, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information from users:

• Personal Identification Information: This includes your name, email address, mailing address, and phone number when provided by you through our contact forms or services.
• Technical Data: We collect information about how you access our website, such as your IP address, browser type, operating system, and pages visited on our site. This helps us improve the functionality and user experience of our website.
• Cookies: Our website uses cookies to track browsing patterns, enhance your experience, and personalize content. You can control the use of cookies through your browser settings.
• Transaction Information: If you make a purchase or transaction on our website, we collect payment details such as credit card numbers, billing address, and other related financial data.

2. How We Collect Your Information

We collect information in the following ways:

• Direct Submission: When you submit personal information through forms on our website, such as contact forms or order forms.
• Automated Collection: Our website uses cookies and other tracking technologies to automatically collect technical data while you browse.
• Transactions: When you make purchases or engage in financial transactions on our website, we collect the relevant transaction details.

3. How We Use Your Information

The information we collect is used for the following purposes:

• Providing Services: To fulfill your orders, respond to inquiries, and provide customer support.
• Improving User Experience: To analyze website performance, personalize content, and enhance your browsing experience.
• Marketing Communications: With your consent, we may send newsletters, special offers, or other promotional communications related to our services.

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, as long as these parties agree to keep the information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes such as court orders, subpoenas, or investigations by government authorities.

5. Data Protection and Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include physical, technical, and administrative safeguards to ensure the security and confidentiality of your data.

6. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law or contractual obligations. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights Regarding Your Data

Under applicable data protection laws, you have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccuracies in your personal data.
• Right to Erasure: You can request the deletion of your personal data, subject to certain legal exceptions.
• Right to Object: You can object to the processing of your personal data in certain circumstances.
• Right to Withdraw Consent: If we process your data based on consent, you can withdraw your consent at any time by contacting us.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: infos@frenchiart.com.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or improvements to our services. Any updates will be communicated to you via email or through a notice on our website. Please review this policy regularly for the latest information.